Contact Us COVID 19

From 12pm Wednesday 25 March 2020 all Kaikōura District Council staff are working from home due to the National lockdown.  


This means that our normal levels of service have decreased, and we are supporting and responding to essential service agencies and essential networks such as three waters.  


If you need immediate assistance for one of the following services, please call 03 319 5026 and press the corresponding number: 

  1. Press 1 for water, sewerage and rubbish queries
  2. Press 2 for rates queries
  3. Press 3 for noise and dog control
  4. Press 0 for all other enquiries.

Otherwise please be patient as we respond to emails as we can – there may be delay.


Our recycling and rubbish systems have changed, and services will be altered during this time, updates are available on their Facebook page.

If your query is COVID 19 related, please see general FAQs on the Ministry of Health website or the designated COVID - 19 website.


If it is an emergency, please call 111. 

Stay safe, look after each other and shop normally.

Nga mihi,
Kaikōura District Council