Pay your Rates Online

You can now pay your rates online using your credit card (card charges apply).  Have your rates information handy, Click here >>>

The Rating System

The Rating System has been extensively reviewed in 2008/2009, and a new rating system came into effect on 1 July 2009.  Click on the type of rates below for details on how the new system applies:

General Rates
Uniform Annual General Charges
Targeted Rates & Charges
Rates Penalties

Or (Click here >>>) for an at-a-glance summary of the changes that have been made.

Rates and Charges

The adopted rates and charges for 2004/2005
The adopted rates and charges for 2005/2006
The adopted rates and charges for 2006/2007
The adopted rates and charges for 2007/2008
The adopted rates and charges for 2008/2009
The adopted rates and charges for 2009/2010 (the current rating year)

Rates Policies

Revenue and Financing Policy
Rates Remission Policy
Rates Postponement Policy

REFUNDS FOR RATES OVERPAID OR PAID IN ERROR

The Council will refund overpaid rates, where credit exists after allowing for the current instalment, and an application is made either verbally or in writing by the ratepayer.

The Council will also refund rates that have been paid in error, for example where there has been a change of ownership and automatic payments by the previous owner have not been cancelled. 

An application for refund needs to identify the property, specify the amount to be refunded, and provide instructions as to whether it is to be paid by cheque (please confirm the postal address), or provide your bank account number if it is to be paid by bank transfer. 

Please contact the Rates Department if you have any queries, by phone on 319-5026.

Rating Information Database

Council has a Rating Information Database (RID) available to view at the office reception.  This RID contains rating information on all rateable properties within the district, including land and capital values, legal description, and rates information.

Withholding Information from the Rating Information Database

The Local Government (Rating) Act 2002 allows ratepayers to withhold their name and/or postal address from the database.  Should you wish to withhold your details please contact us.