EQC in Kaikoura


EQC now has a claim manager at the Kaikoura office  (Shop 2, 6 West End). 

The Claim Manager will be at the office on Tuesdays 12-5pm and Wednesdays 9am-1pm.  They are there to help any managed customers in the area who want to talk face-to-face about their EQC claim.

EQC managed customers are customers who:

  • have lodged a land claim;
  • have an open claim from another event (e.g. Seddon 2013 or Canterbury 2010-2011);
  • are insured by a company which is not part of the EQC agreement with insurers for the Kaikoura event; or
  • have direct insurance with EQC.

Customers can either drop by or book an appointment.

To book an appointment, call 0800 DAMAGE (326 243) 7am-9pm Mon-Fri and 8am-6pm Saturdays or email EQC on info@eqc.govt.nz.