Level 2 Council COVID-19 Update

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For more information on Alert Levels in New Zealand click here.

The Council and the Library will be open normal hours during Alert Level 2 but with increased safety measures to protect against COVID-19.

What you need to know when visiting the Council, Civic Centre

  • If you wish to speak with a member of the team please ring 319 5026 and our Customer Services champions will take your details so the staff member can call you back or arrange a meeting.

  • You must record your visit to the Council by using the COVID tracer ap or by signing in. (Every person over the age of 12)

  • You will have to wear a face covering at all times when you are inside the Civic Centre. (Every person over the age of 12)

  • Keep a 2 m distance between yourselves and others. If the waiting area gets too full you may be asked to wait outside. Please be patient and considerate of others.

  • There will be no cash accepted under Level 2 but you are still able to pay for your rates and registrations by Eftpos at the front desk.

  • Public toilets in the Civic Centre will be closed to the public, West End public toilets will re-open. All playgrounds will open under Level 2. 

What you need to know when visiting the Library, Civic Centre

  • The library is open for you to drop off your books and pick up new reading materials to get you through to Level 1.

  • There will be no Wifi available and no computers for public use. All events are postponed until Level 1.

  • All toilets in the Civic Centre (including the library) will be closed to the public.

  • You must record your visit to the library by using the COVID tracer ap or by signing in. (Every person over the age of 12).

  • You will have to wear a face covering at all times when you are inside the Civic Centre. (Every person over the age of 12).

  • Keep a 2 m distance between yourselves and others. There will be limited numbers allowed in the library. Please be patient and considerate of others.

 We are at Level 2 but we still need to keep on top of this Delta Variant. Thanks everyone, look after yourselves and others. You can still smile with a face covering on – the eyes have it! 

7 September 2021