Following reinstatement of the infiltration gallery, some sediment disturbance occurred, resulting in temporarily elevated turbidity in the raw water. This was anticipated as part of the works, and our field team undertook extensive flushing to allow the system to clear and turbidity levels to return within the required compliance limits.
As of 13 November, the treatment plant is operating normally, and the community can return to normal water use.
Thank you to everyone in the Kincaid community for conserving water and supporting us while these important repair works were completed.
As we head into the summer season, we still encourage everyone to use water responsibly. Please continue to:
• check your property for leaks and repair them promptly;
• avoid excessive or unnecessary water use; and
• use water efficiently wherever possible, particularly during dry periods.
Please also help us spread the word by checking with your neighbours and letting them know that normal water use can now resume, particularly if they may not have received or seen this update.
Thank you again for your patience, cooperation and support.
Kind Regards,
The team at KHWS.
